Get Extra 15% OFF on Order above Rs. 750, Use Code : EXTRA15


Frequently Asked Questions 

1. When will my order be delivered?
A - Our orders usually take 2-5 business days to deliver anywhere across India! Once the shipping receipt has been made you will get your tracking details.
2. I have still not received my order?
A- Please send us the order number on and we’ll check on it’s status asap!

Additional Q - I received damaged goods in my order, what do I do now?
Oh no! Please write to our team on and we’ll either refund or replace your order!

3. When will I get my refund amount?
A- Your refund will be processed within 7-14 working days from the date of initiation.

4. What is my tracking number and how can I track my order ?
A- Once the shipping receipt is generated you will get an email for the same. After which you can track your order with the details provided. ( mention that notification would be email because some people wait for a text)

5. How can I cancel the order?
A- If the order has been processed or dispatched, it cannot be cancelled. Please send us an email on and our team will check the status and process your request accordingly.

6. Can I customize a hamper?
A- Yes. Please click on the link to check how

7.What products can be added in the package/hamper?
A- Please click on the this link to check what all can be added to your custom package/hamper

8. Which courier partner will the order be delivered through?
A - You will receive more information on this once the order is placed. We tie up with various courier partners - Blue dart, FedEx, Bombax, etc. to deliver all across India!

9. How many pieces will I get in 1 box?
A - Each box can accommodate 5-6 pieces depending on the mix of cookies chosen! Eg: if you choose one of our big boys a.k.a the chocolate walnut bomb, you would get only 5 cookies in your order.

10. Can I add a note to the order?
A- Yes, it can be added in the notes section while placing the order online.

11.Can I gift wrap the hamper?
A- Yes, please check that option while checking out.

12. What is the shelf life of a cookie?
A- Our cookies stay fresh for 10 days in an airtight container!

13. How can I preserve the cake?
A- They can be stored at room temperature for up to 5 days in and upto 7 days in the refrigerator!

14. Where are you located?
A- Mumbai (will be adding Delhi soon)

15. Can I change the address?
A- The address can be changed only within 3-4 hours of placing the order. Once the shipping receipt is generated the address cannot be changed.

16. Are there are any limitations in discount codes?
A- Discount codes cannot be combined with any other coupon or applied to previous purchases.


Please feel free to contact our customer service department via email at or by phone at +91 88505 80432 OR if you have an idea for a new product or would like to make a suggestion to improve our service, please email at